Shipping Policy

Basis Lab (the “Company”) operates this website. This Shipping Policy explains our fulfillment process, shipping costs and timing.

Processing time: Orders are processed and shipped within 1-3 business days after confirmation.

Shipping methods: We work with reliable logistics partners to deliver your orders.

Shipping charges: Shipping costs are calculated based on order amount and delivery address and will be displayed at checkout.

Tracking: After shipment, we will provide a tracking number so you can follow your package.

International shipping: International orders may incur duties and import taxes, which are the responsibility of the buyer.

If you have any questions about shipping, please contact us via the Customer Support & Contact page.